Shipping Policy

SHIPPING & DELIVERY POLICY
Last updated 16 October 2024

Purchases are shipped from our warehouse in Delhi, – India, by courier. Please allow following number of days from receipt of your order.

India Wide – 3 to 7 business days

Order deliveries will be made between 9am – 8pm Monday – Saturday. Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc.

De Woud takes no responsibility for goods signed by an alternative person.

De Woud is not responsible for damage after delivery.

All claims for shortages or damages must be reported to customer service onthe day of delivery. Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.

International Shipping

We offer shipping at the following rates:

Shipping Method
  
Shipping Fee
International Shipping
 30 USD / 2500 INR


All times and dates given for delivery of the products are given in good faith but are estimates only.

DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

INTERNATIONAL SHIPPING TIMELINE
We ship and deliver all our products within 15 working days. If delivery is delayed for any reason, we will inform you as soon as possible.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders only ship on business days, which are Monday - Friday.
Not all shipping methods are available for certain items.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://dewoud.com/pages/return-and-refund.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
  • Phone: 
  • Email: 
  • Online contact form: